📦Nokoris Support
Stock Management
Choose a question from the contents and review the details.
Contents
- What can I review on Home?
- How many units and what low-stock threshold can I register?
- What do CSV import and export do?
- What can I search for in stock search?
- How many images can I save for one stock item?
- When are expiration alerts sent?
- What should I check if I do not receive an expiration alert?
- What is rolling stock?
- How do I record consumed items?
- How do I organize items by category?
- How do I configure restock reminders?
- Can one stock item have multiple expiration dates?
- Can I add the same item with a different expiry date?
- Do I need to include everyday items in the preparedness check?
- What does “Portable stove and gas canisters” mean in the preparedness check?
- Can I show my shopping list on the Home Screen?
- Can I add stock from the shopping list?
- Can I undo an item marked as purchased by mistake?
What can I review on Home?
Home on the Web, iOS, and Android shows your stock health score, emergency preparedness coverage, monthly activity, planned shopping, and recent group timeline activity. The free plan shows the health score and top issue. Paid plans also show the expiration, stock level, information, and registration breakdown and up to three improvement items.
How many units and what low-stock threshold can I register?
Each stock item supports a quantity and low-stock threshold from 0 to 99,999. For large inventories, enter the number directly with the numeric keyboard. On the add or edit screen, you can choose a unit such as pieces, bottles, cans, bags, or boxes. To track the number of boxes themselves, select Boxes as the quantity unit and enter the box count. If you manage items in boxes or packs, you can optionally set how many items each box or pack contains, such as 12 bottles per box. When tracking the items inside, enter the total item count rather than the box count. For example, 15 bottles at 6 bottles per box is equivalent to 2 boxes plus 3 bottles. On iOS and Android, stock details show this breakdown directly below the total quantity. When there is no remainder, only the equivalent number of boxes is shown; when there is less than one box, “Less than 1 box” is shown. The breakdown is hidden if the number of items per box or pack has not been set. This breakdown is a conversion guide, not a count of unopened boxes. Changing the number of items per box does not change the saved total quantity. On iOS and Android, stock details show buttons to use or add a whole box or pack when you have set the number of items it contains. For example, when “1 box = 6 bottles” is shown, the “−1 box” button reduces the quantity by 6 bottles and the “+1 box” button increases it by 6. The box or pack buttons are pill-shaped and show the selected unit. The round “−1” and “+1” buttons adjust the quantity one bottle at a time. You cannot use a whole box if fewer than 6 bottles remain, or add one if it would exceed the quantity limit. If using a box brings the quantity to exactly zero, you can delete the stock item, keep it at zero, or cancel the action. If you leave the Web app while entering a new stock item, your unsaved fields are restored when you return with the same account and group. Local image files are not retained, so select images again.
Earlier version behaviour
iOS and Android v3.16.0 and earlier do not support Boxes as a quantity unit. Stock saved with this unit in a newer version may display or edit incorrectly in an older version; update the app to use it.
In iOS and Android v3.14.0 and earlier, each stock item was limited to a quantity of 999. There were no buttons to use or add a whole box or pack.
What do CSV import and export do?
CSV import can create multiple stock items at once. On the web app, an ID can also be specified to update an existing item. It supports quantity, expiration, category, storage location, low-stock threshold, quantity unit, items per box or pack, and a unit such as box or pack. Import does not delete and replace all existing data. CSV export outputs the stock registered in the selected group as a list for backup or spreadsheet use. CSV import and export are available on paid plans.
What can I search for in stock search?
The Search tab can find stock by its name, original product name, category, storage location, memo, or JAN code. Each result also shows its expiration date. Results are sorted by relevance by default, and you can switch to sorting by the soonest or latest expiration date. Expiration sorting is applied on your device to the first 1,000 matches. If Nokoris can't connect, it automatically searches information already loaded on your device. The Web app also switches to online search for two or more characters and loads 50 more results at a time when sorted by relevance. Supported browsers provide voice input and camera JAN scanning in the search field. Filters and sorting are stored in the URL, so reloading or sharing the URL restores the same conditions. On Android, when a scanned JAN code does not match existing stock, Nokoris searches the product catalog so you can create a new stock item using the product name and image it finds. On the Web app's new-stock and edit screens, you can enter a JAN code and look up the product. Supported browsers can also scan with the camera. Product names and image suggestions are applied only when you choose them, and a valid JAN code can still be saved when no product information is found. To register several products, use Continuous JAN scan on the Web app. Repeated JAN codes are combined into quantities, and you can review the name, quantity, category, storage location, and expiration date before registering up to 100 items together. In the Web app's stock list, use the buttons at the top to switch between Card and Table views. Your choice is saved in the same browser and restored the next time you open the list.
How many images can I save for one stock item?
Stock and shopping items each allow one attached image on Free, two on Plus, four on Pro, and ten on Business. None of the plans show ads or limit the number of images you can add each month. In the Web app, you can also add, reorder, and remove images from the new-stock and edit screens. The same images appear on iOS and Android. You can still view saved images after a paid plan ends. For items that exceed the Free plan limit, only adding more images is disabled; you can still delete or replace images. You can also attach images to shopping items. Items added from stock show the stock item’s current images, which do not count toward the shopping item’s attachment limit. You can view and remove attached images after purchase.
Earlier version behaviour
In iOS and Android v3.8.0 and earlier, every plan supported one image per stock item.
When are expiration alerts sent?
In Notification settings, choose how many days before the date alerts should begin and the time they should be sent. Alerts are sent once a day while the expiration date is approaching. The default is daily starting 3 days before expiration. To receive alerts, turn on expiration alerts in Nokoris and also allow Nokoris notifications in iOS or Android system settings.
What should I check if I do not receive an expiration alert?
First, check these items in Notification settings:
- Expiration alerts are on.
- On Android, Push notifications are also on.
- Nokoris notifications are allowed in your iOS or Android system settings.
- The stock item has an expiration date.
- Notification timing and Expiration alert time are set as intended. Expiration alerts are sent once a day from the selected number of days before expiration while the date is approaching, based on the time you selected. The sending job runs every 15 minutes, so the alert may arrive a little after the selected time. The notification time uses the device time zone saved when you set it. If your device time zone changes, such as when traveling abroad, set the notification time again in Notification settings. If you still do not receive an alert, do not re-register the data or delete the app. Contact Support from within Nokoris while keeping the current state.
What is rolling stock?
Rolling stock means keeping a little more of the food and daily necessities you normally use, consuming the oldest items first, and buying replacements for what you use. On the Nokoris Home screen, “Eat, use, and keep stock rolling” shows unexpired stock due today or within 30 days, ordered by the nearest date. Expired items are not included. Add a replacement from a suggestion to your shopping list, then update its quantity from the stock details after eating or using it. Learn more from Japan's Ministry of Agriculture, Forestry and Fisheries and the Government Public Relations Office.
How do I record consumed items?
Open the item from your list, tap "Consume", enter the consumed quantity, and tap "Record". You can review and edit consumption history later.
How do I organize items by category?
Select a category when registering an item. Existing items can be changed from the item detail screen. Add new categories directly while adding or editing stock, or from the category management screen. Food, everyday essentials, and emergency supplies are provided by default. You can create up to 5 categories on the free plan, 10 on Plus / Pro, and 50 on Business. Immediately after deleting a category, select "Undo" to restore it. Adding a category with the same name as a deleted category also restores the previous category.
How do I configure restock reminders?
On the add or edit item screen, turn on "Restock reminders" and set the quantity at which the item needs restocking. When stock reaches that quantity, the item is shown as "Restock needed" and is included on Home, in shopping suggestions, and in push notifications. Set the quantity to 0 to be reminded only when the item is out of stock. To stop reminders completely, turn off "Restock reminders" instead of setting the quantity to 0. Items with reminders off are excluded from restock displays, summaries, shopping suggestions, and push notifications. In category management, you can set a group-wide default for new items. When saving, you can also apply the same policy to existing items in that category.
Can one stock item have multiple expiration dates?
Once the supported version is released and this feature is enabled, all plans can track quantities by expiration date. Use “Add another expiration” for newly purchased units. Matching dates are combined and entries with zero quantity are removed. The product remains even when its total quantity reaches zero. There is one expiration-management switch for the whole item. Turn it on to enter dates and quantities, including undated units. Turning it off asks for confirmation before removing all dates and combining the quantities. Changes take effect only when you save; cancelling the confirmation keeps the original entries. “−” reduces the oldest date first, leaving undated units until last. You will be asked to confirm before reducing expired units. “+” lets you choose a date when there are multiple dates. You can also choose an expiration date when completing a shopping purchase. If the feature is not visible yet, update the app and wait for availability. Meanwhile, use “Duplicate” to register separate stock items by expiration date. Plans with CSV access can export and import the expiration breakdown too.
Can I add the same item with a different expiry date?
Tap "Duplicate" on the stock details screen to add a new stock item carrying over the product name, quantity, category, storage location, notes, and other details. Use this when you have bought more of the same item and only need to change its expiry date. The original stock item is not changed. Product images added from your device are copied to the duplicate in the same order. You can edit the expiry date, quantity, and other details of the duplicate and save it as usual. The copied images are stored independently, so changing or deleting an image from the original item does not affect the duplicate. If the images exceed your current plan limit, remove images in the duplicate editor until the item is within the limit before saving.
Earlier version behaviour
In iOS and Android v3.9.1 and earlier, product images added from your device were not copied to the duplicate.
Do I need to include everyday items in the preparedness check?
No. Including items in the preparedness check is optional. For cosmetics, dehumidifiers, and other items you do not count as emergency supplies, select “Excluded” in the editor and save. “Not set” means you have not decided yet and is separate from “Excluded”. Use “Choose items to check” to switch between “Included”, “Not set”, and “Excluded”. A gentle prompt to review your choices appears only when there are items marked “Not set”. Excluded items do not receive repeated classification prompts. You can later select a category to include an item or change it back to “Not set”. Expiration and restock notification settings remain unchanged.
Earlier version behaviour
In iOS and Android v3.14.0 and earlier, items without a category and items intentionally excluded from the preparedness check cannot be saved as separate states. Both appear as uncategorized. Update the app on devices where you want to manage the three states.
What does “Portable stove and gas canisters” mean in the preparedness check?
This category refers to a portable cassette-gas stove and its gas canisters, used to heat food or water during a disaster. It does not refer to food itself or to food that requires heating.
Can I show my shopping list on the Home Screen?
You can add the shopping-list widget to the iOS or Android Home Screen. When first added, it shows items you still need to buy from the currently selected group across all stores. Touch and hold the widget to edit it, then choose a group and either All stores, No store, or a saved store. If a group is not listed, switch to it once in the app and let it sync before configuring the widget again. On Android devices that don't support editing by touch and hold, use the settings button in the widget. Tapping the widget opens the app with the same shopping-list filter. On Android, tap a check mark in the widget to switch an item between unpurchased and purchased. On iOS, check off items and complete purchases in the app. The widget refreshes after the app syncs its data, so changes may take a short time to appear. If the Android widget stays on the loading screen or does not show its contents, first update Nokoris to the latest version. If it still does not appear, open the shopping list for the target group in the app, then remove the widget from the Home Screen and add it again. If the problem continues, contact Support in the app.
Can I add stock from the shopping list?
When you mark an item that is not linked to stock as purchased in the iOS or Android app, Nokoris asks whether to add it to stock. For each item, you can skip registration, add the quantity to existing stock, or create a new stock item. For a new stock item, the purchased quantity is carried over. Confirm its category, storage location, expiration date, and restock reminder before saving everything with the purchase. If you cancel partway through, neither the purchase nor the stock change is saved.
Can I undo an item marked as purchased by mistake?
In the shopping list on iOS, Android, or the Web app, open purchase history and select "Undo purchase" for the item. It returns to planned purchases, and the quantity added to stock when the purchase was completed is reversed at the same time.