Account Settings

In Settings, tap "Language settings" to open your device's app language settings. Choose the language you want to use, then reopen Nokoris. The iOS and Android apps support Japanese, English, Simplified Chinese, Traditional Chinese, Korean, and Vietnamese. The web help center is available in Japanese, English, Simplified Chinese, and Traditional Chinese. Changing the app display language does not translate content you entered, such as item names, group names, or notes.

You can change your profile image from Account settings on the web, iOS, and Android. On the web, select a JPEG, PNG, or WebP image smaller than 15 MB; Nokoris resizes it for display before upload. You can remove a saved image after confirming deletion. Deleting it removes the original and display-sized images and cannot be undone. On iOS and Android, a message at the bottom confirms when changing or deleting the image finishes. A failed save also shows a message, and Android stays on the profile screen.

Yes. In Sign-in methods under Account settings on the web, iOS, or Android, link Google and Apple to the same Nokoris account. You can review each linked email and status, and unlink a method you no longer use. The last sign-in method cannot be unlinked, which prevents you from losing access. A method already used by another Nokoris account cannot be linked.

If the browser cannot open the Google or Apple pop-up, the Web app automatically switches to sign-in in the same tab. After authentication, it returns to Nokoris and resumes sign-in. Canceling leaves you on the Web app, and repeated button presses still start only one sign-in attempt.

Check that you selected the same sign-in method and the same Google account or Apple Account you used before. If you used Apple's Hide My Email, still choose "Continue with Apple" and the same Apple Account. After signing in, also check the currently selected group shown near the top of the screen. Data is displayed per group, so selecting another group can make previous stock appear missing. Nokoris does not issue its own password. If you cannot sign in with Google or Apple, use that provider's account settings.

Open settings, select "Account management", tap "Delete account", review the notes, complete verification with a linked sign-in method, and confirm deletion. Note: Deleted data cannot be restored. Export any data you need before deleting your account. You cannot delete your account while a Web subscription is active. Open subscription management from the on-screen guidance, cancel the subscription, and try deleting your account again once any billing processing is complete. The person responsible for an organisation subscription must first transfer responsibility to someone else. If you are unsure how to transfer it, contact Support using the details shown in the guidance. If you use the same account on multiple devices, deleting the account on one device automatically signs out the other devices once they detect the deletion.

If Nokoris cannot confirm use of your account for 730 consecutive days and you have no active paid subscription or entitlement, we may delete your personal profile image and personal stock images stored in the legacy format. For a shared group, we may delete its group image and shared stock images only when none of its current members has used Nokoris for 730 days and neither the group nor its owner has active paid access. If any member resumes using Nokoris, the group's scheduled image deletion is canceled. If deletion is planned, we will publish the same notice in the app and on the Web at least 90 days before the scheduled date. We will also send a push notification when available. Resuming use before the scheduled date cancels the planned deletion. Deleted images cannot be restored. Accounts, groups, stock names, quantities, dates, and other non-image data remain available. If you return after deletion, the app will explain which images were deleted and that your non-image data remains available.

You can edit the same notification preferences on the web, iOS, and Android. Open "Notification settings" from settings and turn each item on or off, including expiration alerts, low stock alerts, group notifications, and notices from Nokoris. You can also choose how many days before expiration alerts begin and the notification hour. The web app asks for browser notification permission the first time you turn on push notifications. If you denied it, allow notifications for Nokoris in your browser's site settings. If app notifications are disabled in iOS or Android system settings, please check those settings too. When the Web app is open, an incoming notification appears at the top of the screen. When it is closed, the browser displays the notification. Opening it switches to the target group and takes you to the relevant Stock, Shopping, Timeline, or Announcement screen. You can also open a shared direct link to the same screen after dismissing the notification.

If you have unread important announcements, Home shows the newest one. Otherwise, it shows your newest unread announcement. To avoid showing outdated notices immediately after registration, announcements published 30 or more days before your registration date are not shown in the banner. Opening the banner or dismissing it with the “×” marks that announcement as read. The banner does not immediately switch to another announcement that had already arrived; on that device, it appears again only when an announcement published later arrives. This state persists after restarting the app or signing out, is cleared when you delete your account, and is not carried over to another device or a reinstalled app. While you have unread announcements, a red indicator appears on the bell at the top right of Home. Opening an announcement marks it as read and clears both the red indicator and the iOS app icon badge. Tap an image in the announcement to enlarge it. If the announcement has a link, open it from the separate button shown in the details.

From the menu in a supported browser, install the Nokoris Web app or add it to your Home Screen. After installation, shortcuts can open Stock, Shopping, and Search directly. Use “Display theme” at the top of the screen to choose System, Light, or Dark. The choice is saved in the same browser. When a new Web version is available, an update notice appears; select “Update” to switch to it.

Open "Image cache" from settings to check how much storage downloaded images use and clear them. Images are downloaded again automatically when needed. This does not delete stock drafts, unsent timeline images, or stock and profile images stored in the cloud. Nokoris normally removes old cached images automatically.

Check that both devices use the same Google or Apple account and have the same group selected. If search or filters are active, clear them and check again. Check the connection and app updates, then fully close and reopen Nokoris. Changes made offline may take time to appear after the next connection. If the issue remains, do not register the data again or delete the app. Contact Support from within Nokoris.