Account Settings

Tap "Forgot password" on the login screen, enter your registered email address, open the link in the email you receive, and set a new password. If the email does not arrive, please check your spam folder.

Open settings, select "Account management", tap "Delete account", review the notes, complete verification with a linked sign-in method, and confirm deletion. Note: Deleted data cannot be restored. Export any data you need before deleting your account. You cannot delete your account while a Web subscription is active. Open subscription management from the on-screen guidance, cancel the subscription, and try deleting your account again once any billing processing is complete. The person responsible for an organisation subscription must first transfer responsibility to someone else. If you are unsure how to transfer it, contact Support using the details shown in the guidance. If you use the same account on multiple devices, deleting the account on one device automatically signs out the other devices once they detect the deletion.

If Nokoris cannot confirm use of your account for 730 consecutive days and you have no active paid subscription or entitlement, we may delete your personal profile image and personal stock images stored in the legacy format. For a shared group, we may delete its group image and shared stock images only when none of its current members has used Nokoris for 730 days and neither the group nor its owner has active paid access. If any member resumes using Nokoris, the group's scheduled image deletion is canceled. If deletion is planned, we will publish the same notice in the app and on the Web at least 90 days before the scheduled date. We will also send a push notification when available. Resuming use before the scheduled date cancels the planned deletion. Deleted images cannot be restored. Accounts, groups, stock names, quantities, dates, and other non-image data remain available. If you return after deletion, the app will explain which images were deleted and that your non-image data remains available.

Open "Notification settings" from settings and turn each item on or off, including expiration alerts, low stock alerts, group notifications, and app update notifications. If app notifications are disabled in iOS or Android system settings, please check those settings too. You can also set the notification time window.

When you use the same account on multiple devices, data syncs automatically. Internet access is required for real-time sync, and offline changes sync the next time you connect. If changes conflict across devices, the most recent change takes precedence. If sync is not working, restart the app or run manual sync from settings.